2011年5月29日 星期日

Microsoft applies lessons from PlayStation Network downtime: don?t hunt hackers

Microsoft has chosen to ?nurture? the talents of a 14-year-old boy who attempted to hack into the company?s online gaming network, Xbox Live, rather than slap the kid with lawsuits ? which was a strategy that might have led to Sony?s own online game network being crippled for nearly a month.

It?s a lesson that Microsoft has not ignored, because Xbox Live competes directly with the PSN ? along with other online gaming networks that also sell games and demos like Valve?s Steam network for the PC and Mac computers. Sony learned the hard way what happens when a critical service like the PSN goes down, and�lost around $171 million while the network was down for 24 days. The PlayStation Store, a critical service for Sony that lets it sell games and distribute them�digitally, still remains offline.

Online hacktivist group Anonymous, which routinely takes up political causes like defending Wikileaks founder Julian Assange, brought Sony?s PlayStation Network (PSN) online gaming network to its knees with a distributed denial of service attack as part of ?OpSony.? The group attacked the company because it tried to prosecute George Hotz, a 21-year-old hacker that modified his PlayStation 3 to install unauthorized software ? a process called jailbreaking the device.

It was around that time that a group of hackers was able to crack into the PSN and steal sensitive information about more than 100 million PSN and Station.com users, Sony said in a statement.�When the PlayStation Network crashed on April 21, Anonymous said it was not behind the attack. Instead, the hacktivist group said, ?Sony is incompetent.?�The PlayStation Network is a critical service that competes with Microsoft?s Xbox Live online gaming service ? as well as other online gaming services. There are also 948 games now available in the PlayStation Network store, as well as 4,000 pieces of add-on content for games. (We previously published a timeline for the Playstation Network outage and credit card information theft scandal.)

Microsoft General Manager Paul Rellis said the company was working with the teenager to develop his talents for legitimate purposes ? though they wouldn?t specify what that meant.

Companies: Microsoft, Sony

Photo of Matthew Lynley

About the Author, Matthew Lynley

Matthew Lynley is VentureBeat's GreenBeat writer. He graduated from the University of North Carolina, where he studied math and physics, in May 2010. He has reported for Reuters. He currently lives in San Francisco, California. You can reach him at mattl@venturebeat.com (all story pitches should also be sent to tips@venturebeat.com), and on Twitter at @logicalmoron.

Source: http://venturebeat.com/2011/05/28/microsoft-playstation-network-lesson/

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